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Anonymous
You'll have an easier time being listened to by poorly-designed self-help AI than the support staff, who will use stock replies and ignore your issues. Couriers are 50/50, often ignoring detailed delivery instructions and trying to deliver to your neighbours. To top it off, if you think your courier has been in an accident, support will discourage you from calling emergency services - a company that doesn't care about their customers OR their own employees. Avoid like the plague. Use a different company if you can.
1 year ago
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UberEATS has a 1.1 average rating from 7,888 reviews

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Alice, Customer Support

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