Just comically bad customer service. My order was incomplete when delivered, so I reached out right away asking them to reimburse me for the missing items. I thought it would be simple, like it is with literally every other company on the face of the earth. Instead, they told me they "weren't in a position" to issue a refund. When I asked what that even meant, they just kept repeating that same meaningless drivel. Finally, on about the fourth time round, they said I had numerous other price adjustments on my account. I said that was impossible, since I had only used Uber Eats one previous time, and that was pre-pandemic. I sent them a copy of my order history, which showed only the single improperly filled order. I got back a "sorry this is frustrating for you" response. I asked for the issue to be escalated, and the supervisor reverted to the original line of not being in a position to give back the money they had stolen from me. When I asked if they were denying that I had paid for the food I didn't get or implying that I had got the food and was lying about it, they marked my complaint as resolved. I wrote again and noted that a complaint isn't resolved until the customer says it's resolved, and they marked it as resolved again and stopped responding to me. It's frankly the worst customer service experience I've ever had. As I said, so bad it's almost funny because how can a company be this poorly run? I knew there was a reason I never take Ubers, and now there's a reason I will never use Uber Eats again. Support independent businesses by eating in local restaurants and demand better than this predatory and exploitative company.