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Anonymous
Horrible customer service... The only service Ubereats is competent in providing, is daylight robbery. Twice now, I've had my refund refused, with no explanation as to why my wrong/ missing items do not constitute grounds for a refund. The two instances were as follows: 1) Ordered a protein bar, did not receive said protein bar (would not be surprised if the driver ate it enroute). Uber refused to refund me and was happy to take my money for something I did not receive. 2) Ordered 500g size of spanish omelette. Was charged for this size. Received a much smaller 250g omelette. Uber refused to refund me the difference - they've effectively stolen both my money and 250g of my omelette... Didn't realize that the £6.00/ month I pay for their uber one memebership was to sponsor their daylight robbery scheme... on their OWN CUSTOMERS!!!
1 year ago
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UberEATS has a 1.1 average rating from 7,887 reviews

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