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A. Coronado
I got notification on my app that my order had arrived at my door (I use the leave at door option), and when I opened my front door, no order in sight! I contacted customer service on the app to inform them I didn’t receive my order. They stated that since the driver confirmed drop off, I’m not eligible for refund…I explained that the driver dropped it off SOMEWHERE, but it wasn’t my address because it wasn’t there! Then they stated that I should’ve used to “meet at door” option to make sure I got my items. Well, why even have the “leave at door” option if you can’t leave it at the right address?
1 year ago
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UberEATS has a 1.1 average rating from 7,887 reviews

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