UBEREats is fine, my problem is with the grocery order function. I recommend no one use it - use Instacart instead. A shopper can pick any replacement (no matter how bad, expensive or ridiculous), wait until checkout to tell you of the replacement so that you can’t approve it and then Uber won’t offer you a refund. They say that the shopper has the right to make a best replacement based on their discretion if no specific item is chosen. But when I make choices for specific replacements, the shoppers don’t read the instructions and just refund items without communicating. Meaning that no matter what the shopper is always in the right but not the buyer. I am an UberOne member and customer service just says they can’t do anything when the grocery service is awful. The shoppers don’t care, they’re just there to get in and out asap.