my order came with the soup dripping. i thought it was just a little drip and put the bag in the sink and oepend the soup (I was really hungrey) there was no liquid left in it. the spring rolls and sushi roll were soaking in soup. by the time i opened all of that i had a drippy mess on the table. ubereats website makes it as hard as posible to complain. i went through the maze and finally typed the problem. they asked me to upload a picture. Soggy eggrols do not show up in a picture. i took a few picture of the drippy mess. it only allowed one. i picked the one i thought showed it best and tried to upload it. i got the same page again. i called the restaurant to get their number. I called uber eats and finally got customer service who smiled and bullshgat me untill she said she can do nothing with no picture. I ordered dinner bcs i'm recupersting from surgery and was exhausted. I ended up with no dinner, out 45 dollars, and spending time cleaning drippy soup all over the table. Ubereats sucks.
1 year ago
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