This is a horrible and a scam app. The cancellation process is so long that I had to pay for something I didn’t want because it took too long to cancel. They don’t allow customers to cancel online. It has to go through live chat, which takes 20 minutes. I ordered from a different restaurant and they are showing order in process since last 6 hours. I have no idea where my order is. No call or message from the driver. The app is so bad in terms of navigation and use. Both my orders I didn’t receive and still paid. This is a scam app. Please use DoorDash or Grubhub.