The order was 3 hours late! I spent almost £50 on the order and because it was so late, the recipient had already left work and therefore didn't receive the order. There was no option for contacting them. It was extremely hard to get in contact with anyone. But when I did, they said they'd give me £9 uber credit and then dismissed me! I tried to talk to them again about it but they essentially said "well we already gave you a refund so I can't do anything more" and dismissed me again trying to close the case. But this is not a refund. This is a tiny store credit compared to the £50 that they never game to me. Absolute scammers.