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Anna
I am very disappointed with my order. My son wanted a new bike for his 4th birthday. Two weeks before we choose one that he liked and decided to order form Uber Kids as it was 'available for immediate dispatch'. Week later no sign of bike or delivery details. I gave them a call and was told that the delivery won't come until a week after my sons birthday as they actually do not have that bike. No one notified me of the mistake and all I was offered is order cancellation. We decided not to as they already took the money so by the time the refund would go through and I would order a new bike it would be same waiting time for it to be delivered. This was the first and the last time we did shopping here. The whole experience is very frustrating and revolting. No parent wants to tell their child they won't be getting their dream present on time.
5 years ago
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Uber Kids has a 1.8 average rating from 71 reviews

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