Renewed 3 separate gas and electric contracts with UCR after being hounded. They only eventually put one through and I was put onto Business variable rate on the others. I had to try and sort them out with the utility companies after I found out that UCR had done nothing with the renewals and not even contacted me. UCR blamed staff that had 'left' and another that would be 'reported' to their team leader. No help for me though and they told me they did not pay compensation. Who was left to pay out the difference? Me of course!! Why would they worry - it didn't cost them a fortune. Don't bother with this company and save yourself some money.