Ordered 3 items via eBay on 3 separate days. The listings stated postage would be via Royal Mail 2nd class within 1 working day & the status for all 3 items was indeed updated to 'shipped' within this time period. It was also stated that delivery (as you would expect for RM 2nd class) would be within 3-5 days. When I'd received nothing after more than a week I contacted them & to my astonishment NONE of these items had in fact been sent on the day stated OR indeed by Royal Mail. I then had to wait in on separate as the items were then sent via Hermes ! So in summary, all 3 items arrived much, much later than advised, via a different carrier AND only after I had to chase up all 3 orders .... Reading other poor feedback o eBay I see that I'm not the only customer to have suffered with poor service ... Never again !