one word for Steve and UK Appliances - Outstanding. I put in a pretty big order (c£12k) and was, as you can imagine, a little concerned paying so much up front to a company i had never dealt with before. But 2 months later all appliances have been delivered and i'm so impressed with the price and more importantly the service. I asked Steve to hold on delivering several items - no problem at all. I switched date with them - no problem. An oven turned up with a tiny dent in it - no problem - it was picked up and a replacement delivered at no cost and very quickly. Thanks guys. 10/10 recommend.