Misleading. After checking the toilet I wanted was in stock and it being confirmed that I would receive the item within 2-3 days as stated on the website, I placed my order. UK Bathroom Store did not tell me that it would be 6 days before they would take delivery of the toilet. I found this out after calling them again (chap on the phone was less than courteous and implied I was lying as 'no note against your order) as I had received no communication from them about my order. I then had to wait 2 days before the courier contacted me about delivery. The packaging was damaged and the delivery driver took a photo as did we. Fortunately, the toilet was fine.