I ordered several garden supports and they arrived promptly. However, one of the items was incorrect (similar but smaller and cheaper item) and I have failed to receive any response from this company. I have emailed, left voicemail and even texted the number they suggest but all to no avail. I could understand if they’re having problems and have said so but just need a response. This is making me extremely stressed. I am shielding, live alone and have no one to help. Sadly I cannot recommend this company. I’ve had to do a lot of online ordering over the last couple of months and this is the only time that I’ve been treated so badly. Beware. Shame as the products are good and would get a much higher rating if they just responded by any means.