Monsoon service is below Zero, Monsoon's current customer service is the lowest form of service. They are far too busy sitting home watching daytime tv and can't be asked to help. The clothes are of poor quality. The owner Mr Simon needs to read these reviews because his company is on the brink of going completely downhill. I'm still waiting for a £39 refund, Monsoon was quick to take my money but when when it comes to refunding for an item that is worse quality than a cheaper high street store this is questionable. Rest assured an email is on its way to Monsoons CEO and watchdog as well as Trading standards, not to mention on Twitter and facebook too.