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Anonymous
There was an error on my delivery address which made the entire order undeliverable. I emailed customer service within minutes of placing the order and not only did “Michael” refuse to change the delivery address (he basically told me the order would be sent back after 3 failed attempts - and all 3 attempts were guaranteed to fail as the first half of the address was missing) he also refused to let me speak to a supervisor. I won’t bore you with the rest of it but for an international company to refuse/be unable to fix such a simple issue is an absolute joke. I won’t be spending any money with them again. I’d give the order zero stars if I could. They also had the nerve to ask me for a review but if you only give them 1 star they won’t publish it.
2 years ago
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Monsoon Accessorize has a 2.8 average rating from 156 reviews

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