I bought my son a pack of Nordic Socks for Xmas and he is delighted with them, high quality and supremely warm. However, I later fell for the Chinese copycat adverts for Nordic Wool (co.uk) and ordered 15 pairs off them. Total tat, absolute rubbish which came from Hong Kong and the PayPal payment went to Chenyang Trading Co Limited. I opened a case with PayPal and the company quickly offered a refund as long as I closed the case, telling me that I needn't return the socks to them. Naively I closed the case but no refund followed. Next thing was that they offered, through PayPal, to refund me if the Socks were refunded. As they had been donated to a collection for the homeless, this wasn't possible. Eventually PayPal found in their favour and closed the case so, furious, I went to Trustpilot and wrote a scathing review. Within minutes I was fully refunded and emailed by 'Lilly Williams' the alleged founder of Nordic Wool (actually Chenyang Trading Co) and asked to alter my review. The whole episode was very stressful.
In conclusion I intend to buy more high quality socks from Nordic Socks but I wouldn't touch Nordic Wool with a bargepole and I strongly suspect reviewers here are confusing the two advertisers
2 months ago
Nordic Socks UK has a
1.6
average rating
from
20
reviews
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