After the briefest of interviews and an even briefer talk with a “legal team” member we were told my wife qualified for a Visa, which as we had done our research and the fact that I’m British citizen we already knew. We clearly stated that we wanted to apply for a Spouse Visa for my wife and we were lead to believe that the whole thing would cost £690 + UK Gov immigration charges, no other fees were mentioned at the time. Over the next 30mins we regretted continuing our application, The staff kept forgetting that it was my wife who wanted the visa and NOT me, they actually interviewed me for a Visa. Basically they kept getting us confused. The staff would not listen to our repeated request for a Spouse Visa, they kept trying to push other options and telling us they could help us find work under a skilled visa program, again in a British citizen and we told them multiple time we wanted a Spouse Visa. As it was getting late in the evening we decided to halt the application until another day. Overnight and the next day certain events from previous evening started to ring alarm bells, so we did some research into UKGIC and were shocked by the amount of 1 Star reviews. Most of the reviews refer to UKGIC as a scamming company or one that likes to hide their fees and over charge their clients. Basically being very dishonest. At this point we decided we no longer wished to use UKGIC services. I sent a very clear email, stating this and our reason why and the hassle we have been put through since to simply close our application has been shameful by the company (multiple emails, phone calls and threats of action against us). Whilst this has been going on, we have received an email from a different immigration agent which clearly stated exactly what is involved / required and clearly listed all the costs involved - a much more professional response. Please do yourself a favour and don’t use UKGIC for your immigration needs.