AVOID UK MEDS! Dreadful customer service and their services offered are misleading! Their website & app shows next day delivery if ordered before 2:30pm, also free delivery over £50. I ordered an injectable medication that needs to be kept chilled, cost of order was over £200, I did not get free delivery. I ordered on Monday expecting to take delivery Tuesday or Wednesday, I waited at home all Wednesday, all Thursday and NOTHING, the customer service department was unhelpful and rude. They use Yodel (cheap and slow), tracking was updated on Friday, while I was attending a hospital appointment, giving me just over 1 hours notice to get back home and receive the delivery, which I couldn’t do as I was in hospital.
So 4 days it took to attempt delivery with hardly any notice! They are oblivious it seems to the fact people can’t just sit around for days waiting for their substandard services. Apparently it wasn’t dispatched until Wednesday, Yodel has taken 2 days to collect and another 2 days to attempt delivery.
If and when I do manage to get the medication it will no doubt be spoiled.
I will never deal with these amateurs again!!
Use a more reputable professional honest company AVOID UK MEDS.
1 month ago
ukmeds.co.uk has a
3.8
average rating
from
38
reviews
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