I would like to say that I will never, ever order anything from UKSOCCERSHOP!!! Let me begin by saying that I ordered a Messi jersey for my grandson’s birthday. I waited and waited for it to arrive. As the birthday date came closer, I reached out to UKSOCCERSHOP and was told it was shipped. I responded that we hadn’t received it. They told me to contact the shipping company, which I did. I was told by them that the package had been delivered. I again contacted UKSOCCERSHOP telling them that I had not received anything!!! UKSOCCERSHOP had the balls to say that upgraded shipping had been offered but I had chosen Standard Shipping instead. Evidently, they feel it’s my fault !!!! Furthermore, they plain outright said there was nothing they could do- it was out of their hands. Needless to say, I am furious and out of a lot of money, and my grandson didn’t get the jersey he wanted. I have ordered from companies on numerous occasions and have always picked standard shipping and nothing has been lost. So, if you are planning on buying something from UKSoccerShop, I advise against it. If it gets lost, you will not get a refund, which I never wanted. And, definitely, this company couldn’t care less about customer satisfaction!!!! I think most companies would have shipped out a replacement!!! That is all I wanted- a jersey to give to my grandson for his birthday. Again, stay away from this company. If you are an American, buy from a USA based company!!! Below are questions about delivery, refunds, damaged product, etc. I can’t give a rating on a product never received !!!!