I placed an order with uksoccershop on 27/11/20 and paid £74.48 for two items which were meant for Xmas gifts. I returned from a week away at the end of December to find a note to say the items had been left in my wheelie bin - and he bins had been emptied whilst I was away. I contacted uksoccershop to advise I had not received the items due to incompetence of their delivery and requested a refund. They have responded to ask me why The bins were emptied and if I have spoke to the postman!! I was in holiday! They seem to think it is acceptable to place postal items in a wheelie bin! Shocking customer service. I want my money back. They have stolen my money and I want it back!!!! DO NOT USE this company. They fail to answer the phone and are slow to respond to email and when they do respond are extremely unhelpful. They don’t even sign their emails from an individual- they hide behind ‘uksoccershop’ as a signature. Shocking customer service. AVOID this company. I am still waiting for my money to be returned.