Horrible customer service, horrible product, horrible delivery time. I ordered my sons soccer jersey november 18th and It didnt arrive in time for Christmas just like all other complaints i see below. I wish I saw the complaints first before ordering. The jersey arrived 5 days after Christmas and it had a tear and stitching all messed up on the neck line. My son was devasted. I have emailed back and forth with Sian and it doesnt seem to be going well. Even to offer to resend a new jersey, or accept a return for a new one or a refund. I have taken this to my bank for a claim along with emails to get my money back. Such an embarrassing company. Ive ordered better quality jerseys off Amazon thinking if i ordered and spent a little more money on an actual soccer company , my son was going to get a really nice jersey that will last - GUESS NOT!!! DO NOT ORDER FROM THEM!