I bought a necklace pendant £309.99 it came and you could have snapped it between your fingers utterly disgusted with the quality so I returned the item I have now been waiting 4 weeks from they recieved the item back on my refund. customer service is as useful as an ashtray on a motorbike. Phone lines don't get answered and voicemail inbox is full so there is no way to get intouch I opened a dispute with PayPal after several emails they haven't yet responded to them either in going to fight this to the end I don't care how much it costs me for solicitors etc as it's the principle that they are ripping people off and getting away with it