I placed a jersey order on December 13th, The shipping stated that it would take from 7 to 10 business days. I was told that same day that the jersey was in the printing assembly line and that it was impossible to make any changes or cancelations. on December 20th I emailed them to inquire about the status on the order and they replied with all sort of excuses from being were overwhelmed with world cup orders, then blaming the delivery company. I was even told that "it is not as simple as going to find it because it would be like finding a needle in a haystack." Today is December 23rd and I still never got any answer on the status of the order. This was the first and last time I order from this UKSOCCERSHOP. Unreliable company