We ordered a personalized youth jersey in youth size Large and received a youth size medium. Customer service could only be reached via email; there was no number to call. They would not make the exchange claiming that the UK youth size large I ordered (I literally choose the "large" size from the drop down menu and my order form says UK youth size large) corresponds to a UK medium. There seemed to be absolutely NO reasoning to this; I ordered a size large and expected the jersey to say "large." If they want their "large" to correspond to "medium" dimensions, then it should be listed that way on the sizing drop down menu. Also, the personalized print color did not match the other print. Looked like a total fake. Spent $100 and was a total waste of money. Do NOT order from this shop. Inconsistent sizing, poor print quality, and extremely poor customer service.