Ordered 5 jerseys for my kids for Christmas on 11/24. Website said ships in 3-5 days or longest 28 days. Two weeks before Christmas it still didn’t ship, so I reached out. They said they were so busy with orders they couldn’t give me an estimated timeframe. They said it would be 28 days or more and then transportation time to another place before shipment- which was not mentioned. I followed up 2-3 more times with the same response that could provide no detail. These didn’t arrive by Christmas and instead of my kids getting actual gifts, they got pictures of their gifts. Another 3 weeks later we’re still waiting- but the items have “shipped”- although all of a sudden two of the five jerseys are on a back order all of a sudden for an undetermined amount of time. I now see all the bad reviews of this company and wish I had earlier on. I have lost so many hours following up on this order. If your lead time changes- you should have a notification on your website. If something is back ordered- the customer needs to know that BEFORE they order. Extremely unprofessional and feels like they are stealing money given they can not provide any kind of timing on the last two jerseys.