Do not deal with UKSOCCERSHOP their customer service is terrible. I ordered a personalized soccer shirt as a christmas gift and 5 minutes after placing the order I contacted them, through their website (which is not user friendly) to request a change. I tried to find a phone number, but again could not find one on their website. I received an email 2 hours after placing the order to say my order was being processed. I responded to this email requesting the change. Obviously they had ignored the request I had sent 5 minutes after placing the order. Their reply was the order had been processed so I could not make a change. I then emailed back indicating the shirt was no use to me the way it was and to please make the change. They emailed me back again and said they were sorry no changes could be made once the order was processed. All of this happened within 2 to 3 hours of placing the original order. My order has been shipped, the next day believe it or not, so obviously they are not a busy company or word has already gotten around that they are a shady company to deal with. This company really needs to work on customer service. DO NOT DEAL WITH THE UKSOCCERSHOP!!! I have yet to receive the shirt. I wish I had read these reviews before ordering.