I ordered a Child's Brighton kit for my nephew in mid November 2017 wicch was at the top of his Christmas list. As mid December approached, I chased the order as I had heard nothing and nothing had arrived. I received an email suggesting that someone was checking into this. Since then, I have sent many emails to this company and not heard anything. There is also no customer service telephone number to call. They have taken my money for the order over 12 weeks ago but clearly have no intention of either fulfilling the order, or returning my money which is essentially theft. I have never left an online review before but felt the need to try to dissuade others from parting with their money to this company. I will now need to explore my options be it the police or trading standards to try to get my £70 back. I have never had a retail experience like this one.