Absolutely appalling customer service. Ordered 3 items from this place. 4 weeks later, still hadn't received a thing. When you email, no reply. When you phone, no-one answers. When you message them on their site, you hear nothing. When you contact them on Twitter, they ignore you. HOWEVER, when you open a case with your credit card company and they chargeback the money from UKSOCCERSHOP, they get straight in touch with you and reply to any emails you then send them within 30 minutes!! This place is an absolute joke. The 3 things I ordered were for someone's birthday. I made contact in every way I possibly could, pleading for someone to send me at least 1 of the items for someone's birthday, but everything was ignored, so I didn't have a single present to give them. In short, if you order from these cowboys and there's any issues, you'll get ignored. But if you cause them any issues, they'll be straight on you for a swift resolution. If you want my advice, DO NOT TOUCH THIS COMPANY!!!