I bought the Pique 19-20 authentic jersey as a gift for my husband and ordered it three and a half weeks before his birthday. Their website says they have great customer service and that they respond within 24 hours. YEAH RIGHT. I had to keep inquiring about the status of my order, and each time, they said they were "sorry for the delays" but offered nothing to ameliorate the situation. I also paid for expedited shipping that included a tracking number. Well I never got the tracking number. And the jersey arrived THREE DAYS LATE, AFTER my husband's birthday. The jersey was also too small. I tried reaching out to them FOUR TIMES over a span of one and a half weeks to either return and/or exchange it for a larger size, they said they do not take returns or exchanges for printed shirts. BUT JERSEYS ARE ALL PRINTED then, so save yourself your money, time, and headaches, and get your jerseys at another company. Great customer service, my ass.