I honestly don’t know where to start. We purchased a refurbished IPhone 6 from this company, after reading such amazing reviews and refund guarantee. The phone arrived broken, it didn’t turn on or doing anything at all. We posted it back for a return, to then be told we sent back A DIFFERENT PHONE!!! I am absolutely disgusted with the customer service, they are rude and very unhelpful. I cannot believe an elderly lady is being taken advantage of here! Do not buy from this company, they will literally scam you, keep the phone after return and then keep your money. Absolutely disgusting