Absolutely disgraceful company, ordered a phone didn’t arrive in 3-5 working days, they admitted they did not have it in stock after this time frame and could not tell me when it would be dispatched, after reading other reviews of people waiting weeks for a phone to arrive - I cancelled it, only for them to then try and give me a different colour phone that I refused and was delivered a week later (which I refused delivery) I have sent numerous emails only for them to lie to you until you provide evidence(I.e. tracking number, past emails etc) apparently it takes 7 working days to “process” a phone that was unopened and never in my possession and then a further 5 working days for a refund, I am still waiting. They keep hold of your money for as long as possible, this is for an order I cancelled and never took delivery of. I’m not sure how companies can get away with what they do in this day and age. AVOID