I purchased an Apple Watch through Wowcher who then provide you with a voucher for the watch from this company. I received a faulty watch which wouldn’t charge properly. After contacting this company to sort things out I sent the watch back to them and they agreed to send me a replacement. The new watch arrived which was the incorrect product (it was a smaller sized Apple Watch to what I had paid for they sent me a 38mm watch - the product I paid for was 42mm) I then contacted them again to explain this and sent it back and they assured me they would send out the correct replacement. But yet again they have failed to send me the correct watch and have sent me the smaller size for the second time. I also had to chase them numerous times to send me a further replacement upon sending the watch back. I then called their customer service line and spoke to a very unhelpful employee who told me this is a common error that happens with many customers and said she would escalate this to her manager who would call me back. I am still yet to receive a call back and am incredibly frustrated with their lack of basic skills. I purchased this watch in May and 3 months later I am without the item I paid for it’s an absolute joke. I would advise everyone to steer clear.