What a shambles of a company! I ordered some blinds online. Received an email to say the fabric was out of stock so I chose another fabric which they said was in stock. I was told they had been dispatched but received an email to say we weren't at the address. I can assure you I was sat at my desk all day and no one called me if they were lost. I was told they were going to be re-made and re-issued. Still no delivery. I asked 4 times who the delivery company was, 4 times for a tracking number, 5 times for a call back as they don't answer the phone or voicemail messages. No one ever called to discuss the matter, just emails. None of my questions were answered - I'm assuming they couldn't tell me who the carrier was or give me a tracking number as they didn't dispatch them in the first place, It was only when I said I would report them to Trading Standards did they give me a refund. Avoid at all costs.