Extremely bad service. The blinds were ordered on 9/9/19 and today being 23/9/19 I still haven't received it. Website says that the blinds will be sent out within 5-7 working days and upon asking for a refund, I was told that the company has 28 days to respond and it is in their terms and conditions it seems. The courier company XPD they use is absolutely rubbish. Received an intimation saying that my order will be delivered on the 17th. It did not turn up on the 17th. Then I was told that it will be delivered on the 19th. Did not receive on the 19th as well. After spending several hours of my precious time and all the stress of calling and emailing Unbeatable blinds and XPD i was promised that the blind would be delivered on 23/9/19. Was not delivered on the 23rd as well. Now I am being told that insufficient information was passed on to the courier company by Unbeatable blind and that is the reason it was not being delivered and that it will be delivered on 24/9/19. Hoping and praying that I will get my blinds tomorrow. Was hoping to place more orders and wanted to trial one before I bought the rest and I am glad that I just ordered one. No plans to refund my money or send another replacement as it is not the company policy it seems and will have to wait longer for this to be actioned. Until then I will have to go without blinds and cannot place order with another company as I do not want to end up paying for two and everything that happens inside my house is for public to see. What a disgrace!!! Please be aware of Unbeatable Blinds