The ordering and delivery process was smooth and quick as it always seems to be with UnderU. I'm not that happy with the products though - I purchased 2 different triple packs of Armani briefs and trunks on a 20% off promo. There's something lacking and the sizing isn't great - I'm a large and Armani usually fit well, but the cotton seems to have too much give and the trunks look a little 'saggy' by the end of the day.
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