Having ordered from this company before and received good service, I didn't hesitate to order a second time. However, I have been left sorely disappointed and would thoroughly recommend you shop elsewhere.
I ordered a bikini in early May. Now, over two months later, I am still waiting for my order and any indication from the company as to when I can expect it. Only one of my emails has been responded to. I was told the missing bottoms would be in stock shortly but this was weeks ago and nothing has arrived.
I rang up after three weeks (having been on holiday without my order) and wasn't offered an outright apology or explanation and had to ask them to reimburse me for delivery, which they did. But another six weeks later and I'm still waiting for my delivery.
AVOID, AVOID, AVOID!
9 years ago
Undercover Experience has a
1.1
average rating
from
28
reviews
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