I placed an order for wire netting to help solve an emergency job. It was during lockdown and after placing the order it told me it would not come the next day but in a few days time. I tried to cancel it right away, I needed it urgently but it still arrived. Not their fault. I contacted the seller and they said they would take it back but at my own cost. Understandable. I paid nearly £10 to return it. They received it back in the original box, not even opened on 06/05/20. I have been chasing them for my refund ever since. I just keep receiving emails confirming my email has been received or from people stating they will look into it. I've been asked to send proof several times which I've sent but I am still waiting for my refund of nearly £70.00 and I have not been given a reason why three months later they cannot refund me my money. So I would say yes if you are sure you will not need to return your item they're good but if you find yourself in a position like I did then expect a real battle to try and get your money back. As I write this I am still waiting. I have tried calling them too but it just rings to voicemail. I don't know what else to do and can only hope this review gets their attention and they help me by resolving it.
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