AVOID AT ALL COST's OR IT WILL COST YOU
Bought a brand new pressure washer from Union Mart and it wouldn't start . We have been fighting with Union Mart to get it replaced or a refund to no avail .. after 6 months it was finally collected after 3 courier companies refused it due to it having "had" petrol in it ( we cleaned out all the fuel before it was due to be collected). It was then returned to us again after a few weeks despite us saying we didn't want the faulty washer back, with Union Mart saying it had been fixed ...the reports they provided us with stated it had " Rusty Pistons" and need the spark plugs replaced .. on a " Brand New" machine ?? . We have been fighting with Union Mart ever since .. it was again returned after the pistons & Spark plug was replaced .. and guess what .. It still won't start ! .. had enough of 9 months of fighting with them... Still no refund or working machine... we're now going to report them to Trading standards and start legal proceedings against Union Mart .. luckily we have enough documentation to prove our claim .. we will also be claiming the cost of hiring pressure washers so that we could complete booked work and lost days work when we we're unable to hire another pressure washer, together with the stress this entire situation has caused us. ABSOLUTELY USELESS COMPANY THAT SENDS OUT BROKEN, RUSTY MACHINES "AS NEW" !! . AVOID AT ALL COSTS
11 months ago
Union-mart-uk has a
4.9
average rating
from
947
reviews
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