Never buy your clothes online! This brand is really famous in my home country so I had no hesitation about placing an order for a winter jacket from their website in Europe. The actual size was way bigger than what they recommended, and returning it became a nightmare. Q&A on return is misleading and confusing. In the end, customers are forced to arrange return by themselves from choosing a courier to payment. Exchange in store is impossible if you buy winter clothes and there are only spring items. So you are left with 2 options. Either buy spring clothes with at least the same price or higher for your ordered items, or arrange return by yourself in hope to get your money back. Shame on you Uniqlo! If you plan to expand your business globally, at least work on your customer service first. Will never buy from you again!