Return/ Exchange Policy Sucks !!!
I am living in Gurugram, India and I was gifted a product purchased from Delhi store . Now that the size doesnt fits me well i had to exchange it and went to Gurugram store but they refused to exchange / issue a credit note as it was bought from the different store.
Their Return policy and the behavior of staff sucks literally.
they gave me no other option but to go to Delhi Outlet by burning my time and the Fuel which is more that the cost of the product. Further, they refund only in the original payment mode(Credit card etc) and do not even issue a credit note.
where all other brands allow nationwide exchange and issue of credit notes. Uniqlo in not allowing even in the same city.
Hence, gifting Uniqlo product can be a mood spoiler for both the giver and the receiver. Eventually I had to dump the product as waste.
They lost a customer and all his influence circle forever.
Block this company.
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