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Anonymous
I was at the Uniqlo store located at Santa Anita Mall in California. My first time to try Uniqlo because I saw many customers inside. Went inside, pleasantly greeted by an employee and my visit seems to be going good until I tried to ask this employee with a name tag KIM (I think she is Chinese) for some directions to where could find the item I was looking for. She look at me and rudely said 'just go over there, they are on the shelves, I am busy right now'. I was not expecting that treatment lol. I said to myself, maybe she's just in a bad mood. I found what I was looking for, I went to the cashier to pay and after waiting for a few minutes guess who is the cashier? Yes it was the same employee KIM with the same attitude hahaha. Never look me in the eye this time. She processed my stuff and when I was finished she just said 'next'. No thank you or whatever. I do not know why Uniqlo, in a retail business would hire a person like this with a bad attitude? I just hope other customers were not treated like me. UNIQLO... are you reading this? I wish to go back to your store in Santa Anita but you have to train some of your employees better. thank you mistreated customer
3 years ago
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UNIQLO has a 1.7 average rating from 199 reviews

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