How many consumers look at return policy on clothes when shopping for Christmas. We purchased items in early November and they would not return the item that did not fit because it was outside the 30 day window. I get it, their policy is stated somewhere on their website and this protects them. I would never recommend buying from them for holiday events as you most likely would be screwed if you needed to return. General purchasing where you can try on and return immediately is probably safe but who wants to be loyal to a company that is not consumer friendly. I would have given them 0 stars but it would not have allowed me to populate a response and vent.
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