NEVER SHOP HERE AGAIN!!! Worst return policy ever... during COVID!!! Returned a gift I got for a friend's daughter. Missed 30 return by a week... it is COVID.. I am high risk... I don't go to malls!!! Wouldn't take return even though I had receipt. Most other retailers have a 60-90 day return policy or longer during COVID!! Spoke to customer service online. They said they escalated it to a supervisor who said she would speak to store to have them accept the return and store would email me within 48 hours. NEVER HAPPENED. Waited about a week or so, still nothing so I called again. Same response. This time I got stock response email from store with the same bs the store gave me. Called a third time and once again said they would resolve and I would hear from store. I got an email from store saying they would accept the return if it was within 2 months!!! ARE YOU F@#KING KIDDING ME?!?! It has now been over 2 month and I had even emailed them the copy of the receipt! I called a 4th time, they escalated and then the supervisors had technical problems and couldn't talk to me. I got a lame email saying he/she had technical problems and they couldn't help me. I WILL NEVER EVER SHOP HERE AGAIN AND WILL ENCOURAGE ALL OF YOU AND MY FRIENDS TO DO THE SAME!!!
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