I purchased 4 products from Uniqlo India Online Store on 25th Oct 2024 and I recieved the products on 31st Oct 2024. However after checking the sizes we had to put all items back for return and we did so on 3rd Nov 2024. When the products reached the warehouse, one of the items from the returns was found missing and Uniqlo didnt offer refund for that item claiming that the products returned were partial and that they cannot offer any resolution. when I claimed that we had sent all items back and had also given OTPs for the return items, only then the return items are accepted back by the Pickup agent and that there seems to be some foul play by the Pickup agent who has either lost or stolen the item himself, the company is not doing anything but just sending automated responses of "we will get back to you." Its been more than 1 month of rigourous follow ups with the company but the company is not doing anything and have cheated me of my refund. I want strict action against Uniqlo India and want them to be slapped a notice of not only given a refund but an additional amount for all the negligence by their customer support and pickup partner.