If I could give this company zero stars I would. I was delivered coats in two mailbags, which I returned in the same two mailbags using Royal Mail's fully tracked service. Both bags have been received by their warehouse, yet only one refunded. They are stating the warehouse says they've only received one, despite the evidence from Royal Mail that both were accepted, and are withholding a refund of over £110. Absolute charlatans. I was a regular customer and will never purchase from them again.
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