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Anonymous
Would give 0 stars if I could. I ordered two Airism camisoles. They smelled like ammonia! I tried airing them out, but couldn't. They were made of bemberg silk, so apparently, ammonium is part of the manufacture process. Customer service said that "they were defective", didn't suggest any remedy, and I returned. They then refused to fully refund the shipment, after promising in writing to refund the return shipping, too, so I had to email multiple times to get that back. Then, I had to file a PayPal dispute to get the last $4.63 back (the shipping to me) and PayPal decided the case in my favor, then closed the dispute, preventing any uploading of documents, then reversed itself because documents were not uploaded, and took my cash (charges were all by credit card) out of my account. Now I have to spend even more time fixing this. PayPal's not doing good service either, obviously. Wish I had never bought anything from Uniqlo and will never buy anything again.
4 years ago
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UNIQLO has a 1.7 average rating from 199 reviews

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