Ordered 2-pack of 377 watch batteries and when I went to fit them found out they had actually sent 317 batteries. Sent a message via their contact form and as expected heard nothing over the weekend. At work on the Monday, got an email that they wanted a photo of the packaging (why they want a photo of a package they already know they sent you is anyone's guess, probably hoping you lost it), and of course I had already thrown it in the bin and naturally this was the Monday the bins were out for collection. Anyway, got home from work and by some miracle the bins had not been emptied yet, so I tipped it out and fished out the package, took the photo and sent it to them. 2 days of radio silence later, I sent another message to confirm they got the photo. Next day got another message asking if I want replacement or refund, I said replacement. Next day got another message that the replacements would be sent "asap". That was 10 days ago and it is now quite obvious there was never any intention of sending replacements. At the end of the day, apart from my wasted time, this only cost me 2.79 so it is not that big a deal, but I would be very nervous ordering something expensive from these clowns.