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Anonymous
after spending £2000 plus £20 a door ., fitters rowing shouting at each other.. english barrier and couldnt or wouldnt listen to me .. i dragged washer out told him cant pull out no more told no issue for him to pull the water pipe out.. kitchen flood on new laminate.. used loads of tea towels . phoned up abrupt pushy loud woman to be told thst wouldnt happen and was doing me the favour!!!. new flooring lifting day after as got wet .. i was made out to be a liar as she said he replaces wet ones he didnt . got to have floor redone after 2 days as flooring clicks broken and lifting up?? left rubbish in garden and cut offs told my responsibility to take tip as they have commercial vans dont take it .. ?? after struggling to rip up all old laminate take tip myself prior. told there bins full ?? dont give you chance to look at flooring pushy woman going on wouldnt tell me my measures or how much each room needed or came to .. then told need xyz plus fotting throw in bars etc ., cash only on delievery .. then added insult saw same flooring half the price than £40 a pk which i asked how much a pk as dont say when fitted to be told £35-£40.. man left young lad on own inexperience to do other jobs came bk shouting said should of been finished by 1 not 4.30 and late for 2 other jobs made to feel my fault .. plus had to give them dust pan brush and vac as saw dust and flooring off cuts left so i handed it to them to take as i wasnt going to tip again.. all that money£2000 to be made to feel a pain , a liar and money .. never again .. staff need to learn customer service skills
3 years ago
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United Carpets has a 2.5 average rating from 41 reviews

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Alice, Customer Support

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