This company are ok until you have a problem. They haven't a clue about customer care, and their attitude is appalling. I ordered a bed with drawers on 1.3.2019 for my sister who was in hospital at the time. It was delivered on 8.4.2019 minus the drawer section of the base as they had managed to break it them whilst loading it onto the van. I was told this section of the bed would be replaced ASAP. I heard nothing further so rang customer services on 15.4.2019 to ask what was happening. I was told "Oh yes, it's in stock" but they didn't know why I hadn't been contacted. The base section was delivered a week later but was the wrong size. It was another week before the correct size could be delivered. When I asked about compensation I was eventually offered a refund of the £30 delivery charge which didn't take into account the costs I had incurred having to travel to my sisters for the 2 extra deliveries (petrol and unpaid time off work) and the phone charges incurred by constantly having to ring them(their promise to"respond in the quickest possible time " and deal with emails within 12 working hours are a pack of lies). It took another 2 months of phone calls and emails to wrestle a further £15 from them and there was no apology or acknowledgement of the stress and hassle I suffered. I will never shop with this company again and have advised all my friends and family to avoid them at all costs. Do yourself a favour and shop with a professional company because this outfit are a complete joke.